You can make a reservation through a consultation with the director.
How can I receive detailed information about the services?
You can discuss the details of the services during your consultation with the director and decide on the services you want.
How do I pay the deposit?
You can transfer the deposit to the Angel Mom bank account or via Venmo.
How are postpartum caregivers selected?
We will select carefully vetted caregivers and arrange a phone consultation or meeting.
How do I pay for the service?
You can pay the caregiver directly on a weekly basis.
What are the reservation and cancellation policies for the service?
These will be determined after consultation, and cancellations and refunds are possible under specific conditions.
How is long-distance service provided?
Working for 15 days is considered equivalent to 3 weeks of labor.
What are the sleep and rest times for postpartum caregivers?
If there are many night feedings, the caregiver takes approximately 3 hours of rest between lunch and dinner.
Are there additional costs for using services in other states?
For out-of-state services, the cost of round-trip airfare is the responsibility of the client.
What is the cancellation and refund policy for postpartum care services?
Cancellations without a valid reason will not be refunded, but full refunds will be provided in cases of premature birth or miscarriage.
What if a reservation needs to be canceled due to the caregiver's health issues?
We will either refund the deposit or assign another caregiver.
How can I extend the service?
You must apply at least one week in advance and pay an additional reservation fee.
What are the reasons for service termination?
Services may be terminated due to abuse, interference from family members, or excessive household chores.
What is the basic family structure for postpartum care services?
The basic structure includes the mother, newborn, and husband, with additional family members incurring extra charges.
How is the contract duration determined?
The contract starts on the specified date and continues indefinitely without prior notice.
What should I do if there are known allergies or health issues related to the child?
You must inform the service provider about these issues.
What are the obligations and responsibilities of the service provider?
This includes meal preparation, childcare, night care, laundry and cleaning, and maternal care services.
What types of postpartum care services are available?
Live-in service: Provided from 9 AM to 9 AM the next day, available for 5 days a week.
Commute service: Monday to Friday, from 9 AM to 6 PM, with a 1-hour break included each day.
Long-distance service: Provided continuously for 7 days without standard holidays.
What is the babysitting service?
After postpartum care services, comprehensive childcare services are offered for children aged 3 months and older.
What types of babysitting services are available?
Commute service: Babysitting services are provided Monday to Friday, from 9 AM to 6 PM.
Live-in service: The babysitter resides in the child’s home to provide care.
